*Freight Forwarding Import Customer Service *Coordination with Import Customer and Overseas office and arranging shipments *Negotiating rates with overseas office *Releasing pre-CAN, Follow-up carrier for arrival *Arrival and Document Release Entry in ERP *Arrival Information to Customer and CHA * Resolving Operations issue in case of damage, wrong labeling, wrong Shipment *DDP/DDU shipments handling and communication to customers *Pre-Alert, DSR and TAT reports *Attending TAT meeting with Customers *Key Account Management for TOP line customers.
3 days ago