1.Plan and implement the overall supply chain strategy wrt. Business requirements. 2.Collaborate with Sales, Operations, and Customer Service teams. 3.Solutions driven approach to logistics problems while maintaining high levels of quality and service within budgetary requirements. 4.Set teams KPI’s and review performance on regular basis. 5.Build and maintain good relations with Customers. 6.Ensure timely fulfilment of customer’s orders. 7.Ensure customer grievances are resolved in a timely manner. 8.Suggest solutions for process improvements and ensure adherence to process across team. 9.Working extensively with team towards continuous improvement in ops efficiency. 10.Work towards continuous reduction in operations cost 11.Identify process bottleneck and implement solutions in a timely manner 12.Train and evaluate others 13.Ensure team adherence to IT systems. 14.Provide constructive feedback 15.Build and maintain good relationships with vendors.
2 days ago