1.Email clients like MS Outlook, Thunderbird Configuration & troubleshooting. 2.Networking Support (LAN), Like Cabling, NIC and Switch Management. Diagnose and troubleshoot Network Issue. 3.Understanding Operating Systems like Windows server 2012/2016/2019, windows 7/10 Linux(ubuntu and RHEL) and MacOS 4.Install operating systems, applications, hardware drivers, and customize system settings on laptops, Desktops and Mac. 5.Perform email account maintenance & network administration – active directory, group policy etc. 6.Support of hardware/software including printers like barcode Printer & LaserJet. 7.Maintain hardware and software inventory records. 8.Maintain and update user documentation. 9.Provide support for Cloud based apps and client software Office 365 including SharePoint, OneDrive, and Office Apps. 10.Handling multiple Site 11.Inventory Management