Coordination with operations, shipping lines airlines to manage services. Preparing reports like MIS, DSO, performance profitability To coordinate between sales operations, customer service. Maintaining zero error performance Use shipping software to organize and prioritize shipping activities Set shipping KPIs Prepare and present KPI reports Suggest solutions for process optimization Use software Ship Rocket to check, track, route and prioritize orders Manage all the crucial documents such as bills of lading, pick slips, shipping notices etc. Direct the flow of shipments from packaging to shipment Oversee and lead the subordinate staff Control the budget of the entire logistics department Work as a team player in purchasing, warehouse, and other managers to optimize different processes Resolve issues related to the shipped orders Ensure compliance with company policies and legal regulations Report to higher management on issues and other risky activities